Privacy Policy

Effective: January 1, 2018

This Privacy Policy serves to inform you of our policies and procedures regarding the collection, use, and disclosure of the information we receive when you access and use our website, sign up for our newsletter and/or other marketing materials, and/or access and use any and all services or products offered (all of these actions are grouped together and referred to as "our services"). This Privacy Policy is a legally binding agreement between No Peep Sleep Solutions ("No Peep Sleep Solutions," “NPSS,” “we,” “our,” or “us”) and you as the user. By accessing and/or using our services, you hereby warrant and represent that you have read, understand, and agree to this Privacy Policy.

PLEASE DO NOT ACCESS OR USE OUR SERVICES IF YOU DO NOT AGREE TO THIS PRIVACY POLICY.

This Privacy Policy may be updated occasionally. Your use of our website and/or services following any such update will signify and constitute your agreement to and acceptance of the updated Privacy Policy.

Third-party service providers used to perform our services

Personal information (as defined below) submitted through any of these third-party service providers is subject to their privacy policies, which may or may not contain terms as protective as this Privacy Policy. By accessing and/or using our services (including our website), you are agreeing to be bound by these service providers' privacy policies as well, all of which are linked below.

  • Squarespace hosts our website.
  • If you schedule a free introductory call, Calendly takes in your information.
  • If you take advantage of our freebie content and opt-in to receive our newsletter, MailChimp is our email marketing application.
  • Any surveys you participate in will be administered via SurveyMonkey.

If you hire No Peep Sleep Solutions and become a client...

  • If you make a purchase from our website, PayPal accepts and processes your payment.
  • Your detailed assessment answers are recorded through JotForm.
  • Any phone or video calls, or any in-person meetings, are scheduled through Calendly.
  • Any video calls are made and recorded (with your permission) via Zoom.
  • The client feedback survey you receive at the end of our service will be recorded through JotForm.

(We reserve the right to discontinue use of any of these third-party service providers, as well as begin use of a different third-party service provider, at any time. We will update this Privacy Policy in the event that this occurs.)

It is our intention to protect your personal information as securely as possible. The use of these third-party service providers are integral to our business, and therefore, to rendering our services. If you'd like to avoid using any of these third-party service providers during your service, please contact No Peep Sleep Solutions to discuss an alternative.

Personal information collected

Personal information is defined here as data that allows someone to identify or contact you, including, for example, your name and e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data.

We always only collect as much personal information from you as is necessary to perform our services. You will also always be given the choice to provide such information; however, be advised that withholding information may have a negative impact on our ability to perform our services the best that we can.

For our newsletter subscribers (including those of you who have opted-in to receive one of our freebies): You may unsubscribe at any time using the link at the bottom of all of our email communication to you through our email marketing service provider.

For our clients: We will not include you on any email marketing content without your consent, and will therefore only contact you regarding your service with us. Please be aware that some of the information you are asked to provide about yourself, your family, and your children during the assessment may be considered as sensitive information. We want to assure you that we respect your privacy, and again, have no intention of sharing that information with anyone unless it is crucial to performing your service. Again, that information is recorded through JotForm, and you can read their privacy policy here. We reserve the right to keep any and all client information for the life of this business; however, we also reserve the right to delete it at any time, after services have been completed. 

You may request a permanent deletion of any personal information No Peep Sleep Solutions holds on you at any time. Be aware, though, that we reserve the right to refuse to do so for a couple different reasons: 1.) if you are currently in service with us, as it will affect our ability to perform your service, 2.) if we must maintain the information for tax or other legal purposes, and/or 3.) if we must maintain the information in order to stay in compliance with our insurance policy. If those conditions do not apply, we are happy to oblige your request. No Peep Sleep Solutions cannot guarantee the permanent deletion of your personal information from the third-party service providers, however. You may have to contact each service provider individually to request this (refer to each privacy policy linked above).

Non-personal information automatically collected

Non-personal information is defined here as data that does not personally identify you.

This information is generally acquired through the use of cookies, and is used analytically and anonymously to improve your experience with us. For example, when accessing our website, Squarespace may log your IP address, access URL, time of access, geographic location, browser type, and referral URL in order to provide us with internal information regarding website traffic statistics. This information may also be used to identify users who are using our website for spam or other unwanted activity. Our third-party service providers may also use cookies to analyze trends, administer our website, track your movements around our website, better understand how you interact with our website, determine interest in particular content, and monitor aggregate usage by visitors and online traffic routing. Our third-party service providers may also analyze data gathered by our website and e-mail messages to track the actions of users, determine the success of marketing campaigns, and to compile statistics about website usage and response rates. This information is collected anonymously, in a manner that does not personally identify you.

You may be able to instruct your browser to stop accepting cookies, or to prompt you before accepting a cookie from the online services you visit. You may also remove cookies by following your web browser’s help file directions. If you do not accept cookies, however, you may not be able to use all functionality of our services.

(In this Privacy Policy, we refer to all information collected from or about you, including personal information and non-personal information, as “your information.”)

Information sharing and disclosure

As far as we can control, we will never sell your information simply for marketing or advertising purposes. We do, however, reserve the right to sell, transfer, or otherwise disclose our assets, including your information, in connection with a merger, acquisition, reorganization, or sale of assets or in the event of bankruptcy.

Our use of your information

 We mainly use your information so that we can provide, enhance, and personalize our services and related content.

Your information is used for, but is not limited to, the following purposes:

•    to provide you with the best user experience possible;

•    to respond to your questions and comments;

•   to communicate with you regarding updates to our services;

•   to send you our newsletter or other subscriptions that you have opted-in for;

•   to help us develop, customize, deliver, support, and improve our services and content;

•   to protect the rights or property of No Peep Sleep Solutions or our users, and prevent fraud and other prohibited or illegal activities;

•   for distribution to third-party service providers that provide services to us;

•   to protect the security of our services and business;

•   to conduct system administration and system troubleshooting, and to diagnose or fix technology problems;

•   for marketing and advertising purposes;

•   for our internal purposes (such as auditing and data analysis).

We reserve the right to use your information, both personal and non-personal, however needed within No Peep Sleep Solutions and our third-party service providers. (Again, we will not add you to any marketing campaigns without your consent, nor will we share or sell your information outside of our business or identified service providers.)

Compliance with laws, legal process, and authorities

We reserve the right to disclose any information to law enforcement officials or private parities, at our discretion, when we believe it's necessary. A few examples of this may include: 1.) to comply with a legal requirement, 2.) to enforce our Terms & Conditions and/or Privacy Policy, 3.) to respond to claims of a violation of rights, 4.) to protect our own rights, and/or 5.) to prevent or stop any activity we suspect as illegal, unethical, or inappropriate.

Adherence to privacy regulation laws

No Peep Sleep Solutions is a business operating out of the United States. We may, by chance, work with individuals from other countries, but we do not necessarily market to them. We have written this policy to abide by United States regulations, and are doing our best to include relevant information needed to satisfy international regulations as well. If you feel there is information lacking, please let us know so that we can update our policy.

Contact us

If you have any questions or concerns regarding this Privacy Policy, please contact us at sara@nopeepsleepsolutions.com.